Reference

Kebijakan Privasi untuk Akun Indonesia

We set out the data we collect, the reasons we keep it, and the choices you can ask for before you open an account.

DANAOVOGoPayQRIS

Ruang Lingkup Data dan Akun

zeus123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy covers the details tied to your account from the moment you create it, including your name, contact number, login history, device type, browser data, and the payment reference that appears when you use DANA, OVO, GoPay, or QRIS. We use those records to verify

1
your identity, process requests, detect duplicate access, and keep the wallet trail clean when you ask us to check a deposit or withdrawal. We also keep chat messages, email threads, and any file you send during verification so we can answer the same request without asking
2
you to repeat yourself. If a local rule changes what we may collect or store, we adjust the policy and apply it only where local law permits. You can ask us to correct contact details, update security fields, or explain why a record is still active
3
before we archive it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Cara Menghubungi Tim Privasi

When you need a privacy change, we keep the route simple: live chat, WhatsApp, or email.

SAFE HANDLING

Cara Kami Menjaga Data Anda

We handle privacy by limiting each record to a clear purpose: account access, wallet checks, support replies, and fraud checks.

Account Data

We keep profile fields, login timestamps, and support history together so you do not have to repeat the same details each time you ask about your account. The record stays linked to your verified contact until the request is closed.

Cookies

Cookies remember language choice, session state, and the last page you opened. If you clear them, we may ask you to log in again, but we do not use them to expose your private details to other accounts.

Device Logs

We record device type, browser version, and IP movement to spot unusual access. That helps us block a suspicious session, then ask for a fresh login or a code sent to your registered email or phone.

Payment Records

Deposit and withdrawal references from DANA, OVO, GoPay, and QRIS stay attached to the wallet audit trail. We keep them so we can match a request, answer a dispute, and confirm which record belongs to you.

Change Requests

If you want to correct a name, phone number, or security field, send the request from the contact already on file. We verify it first, then update only the parts that your evidence supports.

Retention

We keep data only while it is needed for service, safety checks, or local record rules. After that period, we delete, anonymise, or archive the minimum set needed to protect the account trail.

Pertanyaan Umum Soal Data Anda

These are the questions we hear most when you ask how your data is handled. The answers stay tied to your account, your device, and the way you contact us, so you can check what we keep before you send a change request. If local law changes what we may store, we apply the current rule only where it permits.

We collect the details needed to open and protect the account: name, contact number, login history, device data, and the payment reference that appears when you use DANA, OVO, GoPay, or QRIS. We only use what the account needs.

We keep payment records so we can match deposits and withdrawals, answer disputes, and trace a request back to the right account. Those records stay in the wallet trail and are not used for unrelated purposes.

Yes. Send the request from your registered email or phone, say which field you want changed, and attach the proof we ask for. We verify first, then update only the part that matches the record.

Cookies help us keep you signed in, remember language choice, and notice when a session moves from one device to another. If you clear them, you may need to log in again and confirm the device.

We keep data only while it is needed for access, support, dispute handling, or local record rules. After that, we remove, archive, or anonymise the parts we no longer need.

Use live chat, WhatsApp, or email, and include the account email, the request type, and the device you used. Our team checks the request during 09:00-21:00 WIB before making any edit.

Kebijakan Privasi untuk Akun Indonesia

Cara Menghubungi Tim Privasi

Cara Kami Menjaga Data Anda

Account Data

Cookies

Device Logs

Payment Records

Change Requests

Retention

Pertanyaan Umum Soal Data Anda

01 What do you collect when I open an account?

02 Why do you keep my payment records?

03 Can I ask you to update my details?

04 How do cookies work on my phone?

05 How long do you keep my data?

06 Who can I contact about privacy?

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